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Service Agreements

HVAC Service Agreement

HVAC Service Agreements - "The Smart Choice"

Heating and cooling systems have a way of breaking down when the weather is at its worst; on the coldest day of a frigid winter, or during a sizzling summer heat wave; times when your comfort system must work the hardest, and when you need it most.  This is where an HVAC service agreement will help protect your equipment.

Regular check-ups by a qualified HVAC service company will help to maximize the life expectancy of your system; unfortunately, even the best maintenance won’t prevent normal wear and tear.  Get an HVAC Service Agreement today!

Your Investment In Our HVAC Service Agreement Includes:

Having your system checked regularly by enables us to keep your unit running as efficiently as possible, which saves you money on your utility bill month after month. These regular check-ups also enables us to catch problems such as loose or burnt wires, and freon leaks, before they lead to a larger problem such as motor failure.

When you have an emergency, you can rest assured Fire & Ice Heating / Cooling…WILL BE THERE! Our commitment to program customers means we will have a technician to your door within 24 hours of calling our office.

Example of savings:  if the cost of a blower motor replacement was $400, you would save $40 on the repair.

All of our labor services are warranted for 30 days. If you have a problem within 30 days of service, there will be no charge to come back out and diagnose the problem. We stand behind our work.

Dirty coils reduce efficiency and cause your unit to work harder, causing parts to wear out faster, and shorten the life expectancy of your unit. Your unit will cost you more month after month on your utility bill if the coils are not kept clean. Test performed by the EPA explain that as little as 1/10th of a centimeter of dirt or dust on a coil could reduce efficiency by 21%. Since the average homeowner’s heating and cooling bill is $1,500 per year, a 21% loss in efficiency means you could be wasting up to $315 each year. Additional charges may apply.

With most service companies you can expect to pay a trip charge up to $100.00. Our program customers do not have this added expense when they have a service problem.

Our discounted rates save you money with every service call. Our repair trucks are fully stocked so we are able to repair 99% of calls on the first visit.

Contact Us Today To Get Started With Your HVAC Service Agreement!

Customer Reviews

See What Our Customers Have to Say

Wonderful overall. Kyle and Braden were prompt, efficient, professional and personable. They made sure we understood everything they did and left everything clean and orderly. Would recommend highly.
Response from the owner:Thank You David for your kind words. We hope you enjoy your new system!
Love all that this company does for the community. They provide excellent service and the staff is the best! Professional and courteous.
Response from the owner:Thank You Jen. We love our community!
The furnace was making an unusual noise. (On a Sunday) Fire and Ice came and checked everything out on Monday. The gentleman was very knowledgeable and could deduct the problem part right away. Our furnace is over 10 yrs old and we learned that many companies would just bring over a salesman to sell you a new system instead of a repairman. The repairman went to get the part that was broken and Installed the new one same day. Fire and Ice fixes the issue and no upsell. Love them!! Thank you for your honesty.
Response from the owner:Thank You for your review. We are very happy to hear that we were able to get your unit working. We believe in being honest and fixing what can be fixed.
They were at our house within 2 hours of calling the office and they were able to fix our issue and get our heat working again! So thankful they were able to come with such short notice.
Response from the owner:Thank You so much for your review Tessa! We were happy to get you up and running again.
You guys are the bomb you guys done the best work and it was quick and you guys are reliable and thank you so much for your service
Response from the owner:Thank You Becky for your review!
Response from the owner:Thank You for the 5 star review.
Best service and quality you could ask for! The staff is incredibly reliable and respectful, I just can’t thank them all enough for being such amazing people and company as a whole!
Response from the owner:Thank You Kendra for your review. We appreciate your business!
Fire and Ice can be depended on for FAIR and HONEST quotes and service! They have never let us down!
Response from the owner:Karen, thank you for the review.
Mike from Fire & Ice did a great job! He had a long day, we were one of the last stops. He had some emergencies earlier in the day. He called and asked if it was too late to come over, and I said come on over. Was quick and did a great job cleaning everything up and tuning it for the summer. Been using them for at least 5 years and will continue for a long time!
Response from the owner:Thank You for being a long term customer. We appreciate your business!
Who is Fire & Ice Heating / Cooling?

Your Local Contractor For Life

Founded by owner Michael Coe in 2008, our journey began with a passion for providing superior customer care. Through hard work and dedication, we’ve evolved into a bustling business capable of servicing Allen, DeKalb, Huntington, Whitley, Wells, Noble, Steuben, and Adams counties – we go wherever our customers need us. As a locally owned and operated HVAC company with two main locations in Huntertown and Huntington, we are more than just a service provider; we are active community members. Choose Fire & Ice Heating / Cooling for a longstanding partnership offering fair pricing, quality work, and friendly, well-trained staff. We’re setting a new standard of service, evidenced by our A+ Rating with the Better Business Bureau® and our status as a Carrier® Factory Authorized Dealer. Trust us to not only work for you but to work with you, because here at Fire & Ice Heating / Cooling, we don’t just serve – we make a difference.